Privacy Policy
Last updated: March 2025
Introduction
LLC "Travel and Trip" (Identification No.: 438738877), with its legal address at Georgia, Samtredia Municipality, Village Dablagomi, 3rd Street, N3 (hereinafter referred to as the "Company"), respects the privacy of its users and places particular importance on the protection of personal data. Contact Information: Email: info@mywaygeo.com, Tel.: +995599927123. The Company implements appropriate technical and organizational measures to ensure that users' personal data are protected against unauthorized access, unlawful use, alteration, loss, or disclosure. This Privacy Policy defines the principles and rules under which the Company collects, processes, uses, and stores users' personal data in the course of using the website and the services offered by the Company. The purpose of this Policy is to provide users with clear and transparent information regarding what types of personal data we collect, for what purposes such data are processed, and how we ensure their protection and security.
Information We Collect
In the process of using the website and receiving services, the Company collects information provided directly by the user that is necessary for the provision of services and for the proper functioning of the website. Information may be collected when completing an order form or contact form, as well as when the user contacts the Company via email, telephone, or other communication channels. The collected data may include the following types of information: • Full name • Email address • Telephone number • Travel information (pickup and drop-off address) • Flight details (if provided by the user) • Payment information (processed through third-party payment systems) • IP address and technical browser information The above information is used to provide transportation services, communicate with users, and improve the functionality of the website and services.
How We Use Your Information
LLC "Travel and Trip" collects users' personal data in order to provide services and ensure the quality and efficiency of those services. Personal data are processed only for specific, clearly defined, and legitimate purposes and only to the extent necessary for achieving those purposes. The collected information may be used for the following purposes: user authorization; processing of transfer orders; communication with drivers; resolving technical issues; providing customer support; maintaining travel history; preparing internal reports. We also process personal data to improve our services, process payments, and ensure effective communication with users. The processing of personal data collected by the Company is carried out in full compliance with the legislation of Georgia and in accordance with the principles defined by the Law of Georgia on Personal Data Protection.
Information Sharing
The Company does not sell, exchange, or transfer users' personal data to third parties for commercial purposes. Personal data may only be transferred to the extent permitted by applicable Georgian legislation and solely for purposes such as: provision of services; payment processing; service improvement; statistical analysis. Where necessary, international transfers of personal data may take place using appropriate safeguards comparable to those provided under the General Data Protection Regulation (GDPR), ensuring the confidentiality and security of the information.
Data Security
The Company implements all reasonable technical and organizational security measures available to ensure that personal data collected through the website are protected against unauthorized access, use, loss, or destruction. Personal data are retained only for the period necessary to achieve the purposes defined in this Policy and in accordance with applicable legislation. As a general rule, the Company retains personal data for no longer than three (3) years, unless a longer retention period is required by law. Once the purposes of data processing no longer exist, the Company will delete, destroy, or anonymize the personal data in accordance with applicable legal requirements.
Your Rights Regarding Personal Data Protection
The Company ensures the protection of users' rights in relation to the processing of personal data. Users have the right to: • receive, free of charge, information regarding the personal data processed about them, including what data are processed, the purpose and legal basis of the processing, and the source from which the data were obtained; • access personal data stored by the Company and obtain copies of documents or records containing their personal data, free of charge, in accordance with applicable Georgian legislation; • obtain information regarding the period for which personal data will be stored, or if a specific period cannot be determined, the criteria used to determine such period; • receive information regarding the legal basis and purposes of data transfer, as well as the safeguards applied if personal data are transferred to another state or international organization; • receive information about the identity of the recipient or categories of recipients of personal data, including the legal basis and purpose of such transfer; • request the correction, update, or completion of inaccurate, incorrect, or incomplete personal data; • request the restriction or termination of data processing, deletion, destruction, blocking, or transfer of personal data in accordance with applicable legislation; • withdraw consent at any time without providing justification; • lodge a complaint with the Personal Data Protection Service of Georgia or apply to a competent court. To exercise the above rights, users may submit a written request to the Company via email at info@mywaygeo.com or contact us by telephone at +995599927123.
Privacy Policies of Other Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to this website. If you follow a link to another website, we encourage you to review the privacy policy of that website.
Policy Updates and Additional Information
This Privacy Policy may be periodically updated by the Company. Any amendments will be published on the website together with the date of the update. Users are encouraged to review this Policy periodically to stay informed about how their personal data are protected. Users will be individually notified of changes only where such obligation arises under applicable legislation.
Contact Us
If you have any questions regarding this Privacy Policy, the personal data we collect, or if you wish to exercise your rights related to personal data protection, please contact us: Email: info@mywaygeo.com Tel.: +995599927123 Address: Georgia, Samtredia Municipality, Village Dablagomi, 3rd Street, N3